Account Related
- How do I create an account?
- How do I update my details on the app?
- I don't have a NRIC/Passport as an ID, what should I use to register?
- What is the password for the medical documents issued by my doctor? (Prescription/Medical Certificate/Lab Referral)
- How can I access my medical documents on the app?
- How can I upload my diagnostic/laboratory results?
- Can I use Doctor Anywhere for my child?
- My child doesn't have any ID yet, how do I proceed with his/her account?
- Steps on linking of HMO
- Linking Error: Oops! Looks like there is a mistake (Error prompt may vary, but still proceed to follow the instructions below).
- Linking Error: Looks like there is someone else registered with the same details in our system
- Where can I receive my OTP and other notifications?
- What should I do if I can’t book a consultation due to Date of Birth issue?
- Is my personal data safe on the platform?