Linking Error: Membership linking failed.

This error can appear with various messages, including:

• "We couldn't verify your offline access. Please sign in again."
• "We couldn't find an active membership. Please try again or contact us for assistance."
• "We are currently unable to link your membership. Please try again later or contact us for assistance."

Please note, Doctor Anywhere does not manage your HMO provider's database. Therefore, it's a must to verify with them whether your details align with their records and if Doctor Anywhere services are covered under your membership.

Please reach out to your HMO support team and provide the following details to verify if your information is updated in their system and/or check if you are eligible to use DA.

- Company Name

- Name
- Email Address

- Birthday

- HMO number


Below are the contact details of our HMO partners

COCOLIFE

+63 917 536 0962 (Globe)

+63 908 894 7763 (Smart)

+63 922 892 8828 (Sun)

ETIQA

+63 908 883 4901 (Smart)

+62 917 520 8919 (Globe)

customeradvocacy@etiqa.com.ph

INLIFE BENEFITS

customercare@inlifebenefits.com.ph

HMI

Landline: (02) 8865-3777 ۰ (02) 7752-0552

Mobile: (0999) 993-4890 ۰ (0917) 811-1313 ۰ (0917) 811-1653

ICARE/INSULAR

support@insularhealthcare.com.ph

LACSON & LACSON INSURANCE BROKERS, INC.

+63 917 805 5424

+63 917 885 5424

+632 8236 6492

MAXICARE

+632 8582 1900 (PLDT)

+632 7798 7777 (Globe)

24/7 Customer Care Email

customercare@maxicare.com.ph